Our team

As a dedicated mother of two and a wife for the last 17 years, I’ve always believed in nurturing relationships—both at home and in business. With over 20 years of experience in customer service, I’ve spent 15 of those years managing and running businesses across various fields. My journey led me from Southern Africa to the UK and back, allowing me to immerse myself in diverse cultures and learn to engage with people from all walks of life.

This rich tapestry of experiences has shaped my passion for customer service. I’ve learned that the heart of any successful business lies in understanding and valuing the customer. It’s this insight that fuels my commitment to mentoring others, emphasizing that customers are the most vital aspect of any establishment.

My love for creating handmade jewelry blossomed unexpectedly during a challenging time after I lost my job in 2022. 
 

Then while working at a jewelry shop, I discovered the joy of crafting beautiful pieces, which not only reignited my creativity but also inspired me to share that joy with others. This passion led to the birth of PhyPhy’s Fashion Hub, where I combine my love for fashion with my commitment to exceptional customer service.

There’s immense fulfillment in seeing a customer leave happy and smiling; it drives me to create an environment where everyone feels valued and appreciated. I invite you to join me on this journey of growth and fulfillment as we embrace the importance of exceptional customer service and celebrate the joy it brings to our lives and businesses.

xx

Phyllis